Terms of service

TERMS OF SERVICE

Last updated: July 13, 2026

These Terms of Service govern your use of the StayTurn website and your purchase or use of StayTurn digital products. By using the store or purchasing a product, you agree to these terms and our Privacy Policy. If you do not agree, do not use the store or purchase a product.

1. Eligibility and store use

You must be able to form a binding contract in your jurisdiction. You agree to provide accurate order and contact information and to use the store only for lawful purposes.

2. Digital products and delivery

StayTurn sells downloadable operational templates, guides, spreadsheets, and related digital files. Product descriptions identify the included file formats and intended use. Delivery is electronic to the email address or download page associated with your order. You are responsible for maintaining a compatible device, software, and a backup copy of downloaded files.

3. License

Unless a product page states otherwise, your purchase grants one operator or property-management company a non-exclusive, non-transferable license to use, print, copy, and adapt the files for its own internal business operations. You may share working copies with your employees and contractors only as needed for that internal use.

You may not resell, sublicense, publicly post, distribute, give away, or make the original or modified files available as a competing product or template library. Ownership of the files and associated intellectual property is not transferred.

4. Customer responsibility and no professional advice

StayTurn products are educational workflow tools. They are not legal, insurance, tax, accounting, safety, property-management, or platform-policy advice. You are responsible for deciding whether and how to use them, obtaining professional advice when appropriate, following applicable laws and contracts, and checking the current rules of any booking or claims platform you use.

Documentation quality can affect a conversation or review, but no claim, reimbursement, recovery, dispute, guest response, platform decision, or business result is guaranteed.

5. Orders, prices, and taxes

Prices are shown at checkout and may change prospectively. Applicable taxes may be added or collected as required. We may cancel or refund an order affected by a material pricing, availability, fraud, or technical error.

6. Refunds and cancellations

Digital purchases are subject to our Return and Refund Policy. Nothing in these terms limits consumer rights that cannot legally be excluded.

7. Intellectual property and prohibited use

The StayTurn name, store content, product files, design, and original text are owned by or licensed to StayTurn. You may not copy store content, bypass access controls, misuse the checkout, introduce malicious code, scrape the store in a manner that disrupts it, or use the products for unlawful, deceptive, or harmful activity.

8. Third-party services and platforms

The store is hosted by Shopify and may rely on payment, email, download, analytics, and other service providers. Third-party services are governed by their own terms and policies. References to Airbnb, Vrbo, Microsoft Excel, or other third-party names are descriptive only. StayTurn is independent and is not endorsed by or affiliated with those companies.

9. Availability and changes

We may update the store, products, file formats, or these terms. We do not promise uninterrupted access to the website. Changes to these terms apply prospectively when posted, except where a different notice or consent is required by law.

10. Disclaimer

To the maximum extent permitted by law, the website and digital products are provided “as is” and “as available.” We disclaim implied warranties to the extent they may legally be disclaimed. We do not exclude warranties or remedies that applicable law does not allow us to exclude.

11. Limitation of liability

To the maximum extent permitted by law, StayTurn will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the store or products. Our aggregate liability for a claim relating to a purchase will not exceed the amount paid for that purchase. These limits do not apply where prohibited by law or to liability that cannot legally be limited.

12. Severability and waiver

If a provision is found unenforceable, the remaining provisions remain in effect to the extent legally permitted. A failure to enforce a provision is not a waiver of it.

13. Governing law

These terms are governed by the laws of California, without regard to conflict-of-law rules, except that mandatory consumer protections in your place of residence continue to apply where required.

14. Contact

Questions about these terms may be sent to bloodryan@gmail.com.