Your cleaner sees the property first
After a checkout, the first person through the door is usually not you. If the cleaner finds damage, a mess beyond normal use, or something missing, what happens in the next ten minutes decides whether you have evidence or a secondhand story.
What to ask your cleaner to capture
- Photos before touching anything. The room as found, then the specific problem, wide and close.
- A short note. What was found, where, and the time. Plain words are fine.
- Anything discarded. If something broken has to be thrown out, a photo first.
- The all-clear. When nothing is wrong, a quick set of after-cleaning photos still closes the record for that stay.
The handoff is the weak point
Photos trapped in a text thread are hard to find a month later and harder to tie to a specific stay. Whatever system you use, the cleaner's photos and notes should go into the same dated record as your own, filed under the stay they belong to.
StayTurn includes a Photo Drop handoff for exactly this. It is a $39 one-time kit that files cleaner photos and notes into the right stay's record on your device, and exports a date-stamped packet per stay. See the Solo kit.