Your cleaner sees the property first
After a checkout, the first person through the door is usually not you. If the cleaner finds damage, a mess beyond normal use, or something missing, what happens in the next ten minutes decides whether you have evidence or a secondhand story.
What to ask your cleaner to capture
- Photos before touching anything. The room as found, then the specific problem, wide and close.
- A short note. What was found, where, and the time. Plain words are fine.
- Anything discarded. If something broken has to be thrown out, a photo first.
- The all-clear. When nothing is wrong, a quick set of after-cleaning photos still closes the record for that stay.
The handoff is the weak point
Photos trapped in a text thread are hard to find a month later and harder to tie to a specific stay. Whatever system you use, the cleaner's photos and notes should go into the same dated record as your own, filed under the stay they belong to.
StayTurn Solo is $19.99 once. Cleaner and co-host contributor links need no account or payment. In a connected workspace, contributors can upload while the host is away; each upload waits for host review before it joins the stay record. Local use needs no account. Operators sign in to a shared workspace to synchronize saved records and files with authorized operators. See the Solo kit.