The weakest point in most stay records is the handoff. The cleaner has the photos on a phone; the host has the record somewhere else; the two meet in a text thread that nobody can find a month later.
Open the demo stay to explore turn prep, market insight and review help with demo data. The cleaner's side is in the handoff video above and in the cleaner guide. Creating a cleaner link for a real stay needs a connected workspace; your cleaner needs no account. Watch the StayTurn demo.
Ask for the same shots every time
Name the rooms and surfaces you want covered before and after, and keep the list the same for every turn. A cleaner who knows the list does not need to guess, and a missing shot shows up as a gap instead of a surprise.
Keep the cleaner out of your accounts
Your cleaner or co-host should not need a login to your tools to hand you a photo. A stay-specific contributor inbox link lets them send files for your review. A cleaner schedule link also lets them answer the agreed window and submit completed work.
What StayTurn does here
In the online app, connect a shared workspace to synchronize saved records across browsers. Share a stay-specific contributor inbox link so cleaners and co-hosts can upload while you are away. Contributors need no account or payment. Review each upload before it joins the stay record.
The contributor inbox link closes after 72 hours or when revoked. Closing a link does not discard files already waiting for review. Queued file bytes are removed after the host successfully saves and acknowledges them or chooses to discard them.
Direct Photo Drop is a separate option that requires both pages to remain connected during the transfer.
For cleaner scheduling, use the web app with a connected workspace. Share the agreed window and instructions, then review the work the cleaner submits. You can accept the completion or ask for more work. The link records whoever holds it; it does not verify identity. Read the cleaner schedule and handoff guide.
Review help drafts a public reply from dated observations and documented actions in the stay record. You decide what to post. StayTurn does not post replies, file claims or contact platform support for you. Platforms make their own decisions. StayTurn is not affiliated with Airbnb. It is not a PMS, a pricing tool, insurance or legal advice.